The outflow of baby boomers when they reach their retirement is a known fact. Quite often, they carry a wealth of knowledge and experience that is at the risk of being lost. I developed a method to record the knowledge of experienced people effectively through the use of information types. Next, it’s only a matter of sound technical writing to convert that knowledge into action and knowledge topics, ready to be conveyed to their successors.
Alternatively, I can train the future retiree as a technical writer. They need not become absolute pros, we just share a couple of tips and tricks with them so they can produce a decent knowledge document within their specific field of expertise.